01/04BrandedeCommerce
BASIC/DEPT®, Inc 10 - 24©
As eCommerce has matured, the experience design industry has expanded and refined best practices. And while they’ve helped optimize metrics like conversion rate, their widespread adoption has also homogenized brands across the internet. As a result, what used to be premier shopping experiences have regressed into generic eCommerce websites that do little to build long-term value and differentiate a brand.
To be best-in-class, you have to define best-in-class. This means seamlessly unifying a brand's purpose, personality, and reason-to-buy with effortless shopping utility. As competition intensifies and commoditization looms, businesses must strengthen their positions by fully embracing the depth and richness of their brands.
When creating branded eCommerce experiences, we put people at the center of every decision with a thoughtful blend of data, intuition, design, content, and technology. We rapidly prototype, iterate, and collaborate in close partnership with our clients to build experiences that are more than a useful curation of best practices and optimizations. On the contrary, we design and engineer brand sites that drive sales through differentiation and purpose.
Results & Recognition
- 300% increase in sales Silver Oak
- 132% increase in revenue Furrion
- 54% increase in mobile transactions Chrome
- 47% increase in conversions Fila
- 36 Webby Awards "eCommerce related" Recognitions 2015-2020
- Webby Awards Winner — Fashion & Beauty — 2020 Murad
- Webby Awards Winner — Mobile Shopping — 2020 Google Store
- Webby Awards Winner — Shopping — 2019 Google Store
- Webby Awards Winner — Shopping — 2017 Beats by Dre
- Webby Awards Winner — Mobile Best Practices — 2017 Beats by Dre
Services
Strategy
Customer Experience
Consumer Insights + Trends
Data + Analytics
KPI Definition + Roadmapping
Omnichannel + D2C
Design
Experience Design
Design Systems + Style Guides
Performance Optimization
In-Store Retail Experiences
iOS + Android Applications
Content
Content Strategy
Messaging + Voice
Photography
Video Production
3D / Motion Graphics
Technology
Technical Strategy
Full-Stack Development
CMS Implementation
Quality Assurance
Interactive Prototyping
Google Store
An eCommerce experience helping Google bring its hardware to people across the globe
Beats by Dre
Engineering a digital destination that moves at the speed of culture
Heath Ceramics
Designing an eCommerce experience that’s as handcrafted as its products
Silver Oak
Evolving an iconic wine brand through CX strategy and a digital transformation
Furrion
Helping consumers embrace off-grid living with a digital-first rebrand
Harrods
Imagining eCommerce opportunities for the Harrods brand
Chrome Industries
Delivering a personalized eCommerce experience for a community of bike messengers
OXO
Bridging the gap between the kitchen and keyboard through eCommerce
Nixon
Building Nixon’s global reputation with a strategic redesign
BB Dakota
Building a brand and eCommerce platform with an irreverent personality
NERD Skincare
Developing a brand that brought science to beauty in bold, unexpected ways